FAQ

Q.: What is your standard quote lead time?

A.:  We typically will provide a quote 1-3 days from receipt of RFQ.

Q.:  What is your standard design lead time?

A.:  Design lead time is 3-5 days for initial 3D design

Q.: What is your common lead-time?

A.:   Lead-time from design approval to T1 sampling is 4-10 weeks, depending on your requirements and part complexity, it is   showed on the quotation sheet.

Q.: What is your Max./Min. tool production capability in house?

A.:  Ever built: Max. tool : 2000 * 1500 * 1000mm / 10Ton

Min. tool:  100 * 80 * 120mm (MUD) / 60kgs

Capable:   60T to 2000T, tool in  press above 250T have to sample outside.

Q.: What is your Max. / Min. molding press?

A.:  In house range from 60T to 250T , and we have partners with big machines up to 2000T.

Q.: What is your monthly capability for tooling?

A.: 30~45 tools depending on tool complexity

Q.: Are your Program Managers able to effectively communicate with our Engineers and Tooling Managers?

A.: All Program Managers are bi-lingual (English & Chinese), single channel communication for each account to avoid confusion.

Q.: Are you able to do heat treatment in-house?

A.: We outsource heat treatments and heat treatment processes at ASSAB and LKM. Certification is available.

Q.: What finish / grain are you able to carry?

A.: SPI polishing is completed in-house to your specifications. Special graining or finish is outsourced to Mold-Tech or M-T.

Q.: What quality standards do you meet?

A.: ISO9001.2015 

Q.: May we visit your factory?

A.: Yes, we welcome your visits. We can also assist in obtaining necessary Visa paperwork, travel plans, accommodations, etc.

Q.: Do you use English or metric components?

A.: We can build components with either English or metric dimensions per your requirements. All moldbases are in Chinese metric.

Q.: Can you provide US / Europe made components?

A.: Yes, we can purchase any brand components per your specifications.

Q.: What are your standard payment terms for tooling?

A.: 40% with PO, 30% at T1 sampling, 30% before shipment. 

Q.: What are the standard payment terms for molding?

A.: Standard molding terms are 50% with order and 50% balance prior to product shipment, including all freight costs.